Frequently Asked Questions
Yes. We provide convenient mobile auto glass service and can come to your home, workplace, or another suitable location within our service area.
We serve Ridgefield and surrounding Southwest Washington communities. Contact us with your location and we can confirm mobile service availability in your area.
Most windshield replacements take approximately 60-90 minutes, depending on the vehicle. Vehicles requiring ADAS camera calibration may require additional time.
Safe drive-away time depends on the adhesive, vehicle and conditions at the time of installation. Your technician will give you the proper safe drive-away time when the installation is completed.
Small rock chips can often be repaired before they spread. Larger damage, cracks, damage in critical areas, or multiple areas of damage may require windshield replacement. Contact us and we can help determine the best option.
Yes. We work with insurance companies and can assist customers with windshield and auto glass insurance claims.
Yes. We can help guide you through the claim process and provide the information needed to get your auto glass claim started.
Yes. In Washington, you have the right to choose the glass repair facility you want to perform your auto glass repair or replacement. You are not required to use the glass company suggested by an insurance company or claims administrator.
ADAS stands for Advanced Driver Assistance Systems. Many newer vehicles use a camera mounted near or behind the windshield for features such as lane departure warning, lane keeping assistance, forward collision warning and automatic emergency braking. After windshield replacement, that camera may need to be recalibrated according to the vehicle manufacturer's requirements.
If your vehicle has a windshield-mounted camera or certain ADAS safety features, the manufacturer may require calibration after the windshield is replaced. We can determine your vehicle's calibration requirements.
In many cases, yes. Rapid Auto Glass provides both windshield replacement and ADAS camera calibration, allowing us to handle the complete service without sending you somewhere else whenever the vehicle and calibration procedure allow it.
Yes. In addition to windshields, we replace door glass, side glass and back glass on many cars, trucks and SUVs.
We use quality automotive replacement glass appropriate for your vehicle and its equipment. Glass options can vary depending on the vehicle, availability, insurance requirements and whether OEM glass is requested or required.
Yes. Our windshield replacements are backed by a lifetime no-leak and workmanship warranty for as long as you own the vehicle.
We typically need your name, phone number, year, make and model of the vehicle, along with the type of glass that needs service. For windshield replacement, providing the VIN helps us identify the correct windshield and options for your vehicle.
Absolutely. You can pay directly for your auto glass service or use insurance when coverage applies. We can provide an out-of-pocket quote and help you compare your options before deciding.